Privacy Policy

Privacy Policy

Last updated: May 2026

AutoGreenCentral (autogreencentral.com.au) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We collect personal information necessary to process orders and provide support:

  • Name, email address, phone number, and delivery address.
  • Payment information (processed securely via third-party payment providers — we do not store full card details).
  • Order history and account preferences.
  • Device and browser information collected automatically via cookies and analytics tools.

2. How We Use Your Information

  • To process and fulfil your orders, including communicating with delivery carriers.
  • To send order confirmations, shipping updates, and receipts.
  • To respond to customer enquiries and provide support.
  • To improve our website and product range through aggregate analytics.
  • To send marketing communications where you have opted in (unsubscribe any time).

3. Disclosure to Third Parties

We share your personal information only with trusted third parties where necessary:

  • Shopify Inc. — our e-commerce platform.
  • Payment processors — such as Shopify Payments, PayPal, or Afterpay, to process transactions securely.
  • Delivery carriers — to fulfil and track your order.
  • Analytics providers — anonymised data only (e.g. Google Analytics).

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data is stored on secure servers. We use SSL encryption for all data transmitted via our website. No method of internet transmission is 100% secure.

5. Cookies

Our website uses cookies to maintain session state, remember your cart, and collect anonymous analytics data. You can disable cookies in your browser settings, though this may affect site functionality.

6. Your Rights

Under the Privacy Act 1988, you have the right to access, correct, or make a complaint about the personal information we hold about you. Contact us at hello@autogreencentral.com.au. We will respond within a reasonable timeframe.

7. Complaints

If you are unsatisfied with our handling of a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available at this URL with the updated date at the top.